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Investigative Interview: 5 Basic Steps Interview at work place

nvestigative interview is what we are all forced to undertake at a point or the other in life, no matter our field of operation. This is where the thrust of truthfulness and honesty lies. However, people have always failed in their bid to establish the truth because at the point of finding out, they exhibited naivety which turned against them. Working as an investigative interviewer demands that you possess some prerequisite skills that set you apart from the crowd. This is what many people have not been patient enough to imbibe. Fortunately, the course, Investigative Interview, codifies everything you need to know about engaging a person in a serious discourse that will challenge them into saying the truth.

The course is grouped into five modules with each catering for a distinct but intertwined concept. It aptly discusses the skills the interviewer needs to imbibe before engaging the interviewee. Whenever we talk about investigative interview, what comes to mind is being able to unravel what no other person knows. Being part of this course means you would be armed with the weaponry of operating at a level where it would be difficult for fraudsters to play on your intelligence. Theories applied are practically discussed.

Objective

By the end of this course, you will be able to:

• To understand the essence of calmness in interview
• To be tutored on how to sustain relationships
• To know how baseline is set
• To know the gimmicks of liars
• Bringing out the truth out of the web of lies

Outline

Who should attend

Methodology

This will be a 1-day course, conducted formally and the following methodologies will be applied:
1. Presentation
2. Video
3. Case studies
4. Demo
5. Role-Play
6. Practice

Testimonials

The activities were very engaging.

Alan's vast experience has made this course very interesting. He is able to engage us with us for the course content.

Willing to share his vast experience with participants. Humous and good human touch during lessons.

The trainer, Mr Elan, is fun & enjoyable to listen to and has vast experience in this field of expetise.

highly recommended course

Excellent course! Elan is amazing and humble

Able to relate the topics to my work and personal experience

Interactive, able to engage the audirence with real-life experences.

Background of trainer relates to the topic very well.

Profile of Alan Elangovan

The Master Trainer Alan, an erudite behavioral analyst with three decades of firsthand experience. For the past 30 years, he has been equipping civil servants in Singapore and the corporate world on how to enhance and harness their skills for increased productivity. His expertise in strategic training has made him the cynosure of all eyes within and outside of Singapore.

He has been the point man in identifying, researching and strategically implementing the specific training needs for the Ministry of Home Affairs (MHA) workforce in their various departments. For seven years, he was the company trainer at the SAF; he spent the next five years in the private sector as a corporate trainer before pitching his tent with the Ministry of Home Affairs for two decades as their master trainer and public speaker.

From experience, Alan understands that detecting a high-quality forgery and other related criminal cases is time-consuming, energy-demanding and intellectually-tasking, and as such, he came up with a quintessential training program tagged Profiling Techniques and Behavioral Courses. Since 2004, he has always been the resource personnel at Immigration Checkpoints Authority's (ICA) seminars for their workforce. Alan recorded another great feat by being contracted to share his wealth of experience with officers in some other countries of the world. Since then, he has been a regular face in seminars conducted for immigration and customs officers in Indonesia, Malaysia, Bhutan, Brunei, Vietnam, Laos, Philippines, Hong Kong, Australia, Myanmar, Thailand and Cambodia. The continuous flow of classes he conducts for people from Asian region has unarguably enhanced the quality of his delivery and also increased his knowledge. Alan have trained an estimated number of 100,000 officers all over public and private sectors.

His efforts were never allowed to go in vain as he has clinched many laurels and international recognitions. He was given the title of Master Trainer in 2015. Other coveted awards that Alan has won are: Commissioner Testimonial for Outstanding Trainer Award and Commendation for Outstanding Trainer Award. Since then, many other laurels have crossed his path.