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Identify FRAUD through Verbal Language - Can we trust the Voice?

The rate at which fraudulent activities take place in our society is now alarming. In fact, human society is now synonymous to fraud as everyone is busy looking for ways to outsmart one another. Painfully, countless unsuspecting souls dance to the tune of their music. There is no gainsaying that fraudsters can be criminally smart but if one can look beyond the surface level, one will see the traces of falsehood in their presentations. This is where people are always lost; they do not know what to look out for and how to challenge possible falsehood. However, a solution has come for that perennial problem. The course, Identify FRAUD through Verbal Language, gives an insight on how to bust the lies of fraudsters.

This course discusses how to identify fraud through the verbal utterances of people. This means you do not necessarily have to focus on the bodily actions at this point in order to know whether a person is trying to play on your intelligence or not. This has to be systemic, however, so that you would not have to accuse people wrongly of what they did not do. In this lesson, topics have been earn-marked to put you through.

Objective

By the end of this course, you will be able to:

• To understand the meaning of verbal fraud
• To know what voice abnormalities are
• Know what the limitations are
• To identify deceptive verbal Behavior
• The Stress in verbal Behavior
• The Emotions in verbal Behavior
• Controllable vs Uncontrollable verbal behavior
• To learn how to operate as an expert

Outline

Who should attend

Methodology

This will be a 1-day course, conducted formally and the following methodologies will be applied:
1. Presentation
2. Video
3. Case studies
4. Demo
5. Role-Play
6. Practice

Testimonials

The activities were very engaging.

Alan's vast experience has made this course very interesting. He is able to engage us with us for the course content.

Willing to share his vast experience with participants. Humous and good human touch during lessons.

The trainer, Mr Elan, is fun & enjoyable to listen to and has vast experience in this field of expetise.

highly recommended course

Excellent course! Elan is amazing and humble

Able to relate the topics to my work and personal experience

Interactive, able to engage the audirence with real-life experences.

Background of trainer relates to the topic very well.

Profile of Alan Elangovan

The Master Trainer Alan, an erudite behavioral analyst with three decades of firsthand experience. For the past 30 years, he has been equipping civil servants in Singapore and the corporate world on how to enhance and harness their skills for increased productivity. His expertise in strategic training has made him the cynosure of all eyes within and outside of Singapore.

He has been the point man in identifying, researching and strategically implementing the specific training needs for the Ministry of Home Affairs (MHA) workforce in their various departments. For seven years, he was the company trainer at the SAF; he spent the next five years in the private sector as a corporate trainer before pitching his tent with the Ministry of Home Affairs for two decades as their master trainer and public speaker.

From experience, Alan understands that detecting a high-quality forgery and other related criminal cases is time-consuming, energy-demanding and intellectually-tasking, and as such, he came up with a quintessential training program tagged Profiling Techniques and Behavioral Courses. Since 2004, he has always been the resource personnel at Immigration Checkpoints Authority's (ICA) seminars for their workforce. Alan recorded another great feat by being contracted to share his wealth of experience with officers in some other countries of the world. Since then, he has been a regular face in seminars conducted for immigration and customs officers in Indonesia, Malaysia, Bhutan, Brunei, Vietnam, Laos, Philippines, Hong Kong, Australia, Myanmar, Thailand and Cambodia. The continuous flow of classes he conducts for people from Asian region has unarguably enhanced the quality of his delivery and also increased his knowledge. Alan have trained an estimated number of 100,000 officers all over public and private sectors.

His efforts were never allowed to go in vain as he has clinched many laurels and international recognitions. He was given the title of Master Trainer in 2015. Other coveted awards that Alan has won are: Commissioner Testimonial for Outstanding Trainer Award and Commendation for Outstanding Trainer Award. Since then, many other laurels have crossed his path.