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The Art and Science of Questions: Get What You Want in the Shortest Time

In every formal gathering, there is no how one can escape the headache of questions and answers. It is either one is the interviewer or one happens to be on the other side of the table. Whatever category one falls into, what is important is that one is able to prove some world standard virtues of the gathering. In this session, our attention would be based on how the interviewer can display mastery of the process during questioning. One unarguable fact I need to establish before delving into the lecture is that some interviewees are very smart and they can break the back of an interviewer who does not display mastery of the subject matter.

Questions and Interviewing is a course that talks extensively on how to use some question types for optimum results. There is also a need to state that when posing questions, your main aim should not be to derogate the interviewee. Rather, see the process as a mutual exchange where both parties can symbiotically benefit from each other. This open-mindedness gives you the freedom to explore and have an engaging session. Whatever method you end employing, you must put the purpose of the engagement at heart and seize every given opportunity to ask relevant questions.

Objective

Outline

Who should attend

Methodology

This will be a 1-day course, conducted formally and the following methodologies will be applied:
1. Presentation
2. Video
3. Case studies
4. Demo
5. Role-Play
6. Practice

Testimonials

Learned a lot of information that will be useful to me.

The trainer is very knowledgeable and highly experienced; excellent presentation.

The activities were very engaging.

Alan's vast experience has made this course very interesting. He is able to engage us with us for the course content.

Willing to share his vast experience with participants. Humous and good human touch during lessons.

The trainer, Mr. Elan, is fun & enjoyable to listen to and has vast experience in this field of expertise.

highly recommended course

Excellent course! Elan is amazing and humble

Able to relate the topics to my work and personal experience

Interactive, able to engage the audience with real-life experiences.

The background of the trainer relates to the topic very well.

Profile of Alan Elangovan

The Master Trainer Alan, an erudite behavioral analyst with three decades of firsthand experience. For the past 30 years, he has been equipping civil servants in Singapore and the corporate world on how to enhance and harness their skills for increased productivity. His expertise in strategic training has made him the cynosure of all eyes within and outside of Singapore.

He has been the point man in identifying, researching and strategically implementing the specific training needs for the Ministry of Home Affairs (MHA) workforce in their various departments. For seven years, he was the company trainer at the SAF; he spent the next five years in the private sector as a corporate trainer before pitching his tent with the Ministry of Home Affairs for two decades as their master trainer and public speaker.

From experience, Alan understands that detecting a high-quality forgery and other related criminal cases is time-consuming, energy-demanding and intellectually-tasking, and as such, he came up with a quintessential training program tagged Profiling Techniques and Behavioral Courses. Since 2004, he has always been the resource personnel at Immigration Checkpoints Authority's (ICA) seminars for their workforce. Alan recorded another great feat by being contracted to share his wealth of experience with officers in some other countries of the world. Since then, he has been a regular face in seminars conducted for immigration and customs officers in Indonesia, Malaysia, Bhutan, Brunei, Vietnam, Laos, Philippines, Hong Kong, Australia, Myanmar, Thailand and Cambodia. The continuous flow of classes he conducts for people from Asian region has unarguably enhanced the quality of his delivery and also increased his knowledge. Alan have trained an estimated number of 100,000 officers all over public and private sectors.

His efforts were never allowed to go in vain as he has clinched many laurels and international recognitions. He was given the title of Master Trainer in 2015. Other coveted awards that Alan has won are: Commissioner Testimonial for Outstanding Trainer Award and Commendation for Outstanding Trainer Award. Since then, many other laurels have crossed his path.