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Excel At Your Work Place With The Right Business Protocol! - Transform Business & Dining Etiquette
To gain a competitive advantage in any performance-oriented and sales-driven industry, it is of paramount importance to know how to treat your clients and customers appropriately and well to secure one’s individual & corporate success. Also, the ability to dine well at a social function or business event is a form of art, and a skill that when acquired, will definitely be highly beneficial to one's life & work. Learn invaluable techniques both in business and dining etiquette to bring out your best in every meeting and work encounter in this interactive & hands-on session. Let Joshua Luke, with his professional expertise and years of experience, bring you on a journey to ace your individual performance in life and at work! So, why wait? 'Excel At Your Work Place With The Right Business Protocol’ Now!
Outline
Top Advice to Enhance Your Business & Dining Etiquette Immediately
- Background I : Introduction to Etiquette & Customer Service
- Background II : Their Importance to Work Performance & Sales
- Top Advice I : Smiles & Handshakes in Introduction
- Top Advice II : Strategic Communicative Techniques in Customer Service Skills
- Top Advice III : Important Table Manners in Western Dining
- Bonus Advice! : Top 5 Essential Business Hosting Factors
Who should attend
Directors, Managers, Executives, or Client-meeting or Frontline Office Personnel whose Proficiency in Business Etiquette & Mannerism is vital to the continuity and success of one’s work
Methodology
A.S.K: Workshop will be conducted in a seminar style, addressing Attitudes, and equipping the participants with Skills and Knowledge. There is a high level of practicums and role-plays the participants will take part in
Profile of Joshua Luke
Award-winning trainer Joshua is a leading expert in Personal Effectiveness Skills, with extensive experience in training areas such as Personal & Business Effectiveness, Personal & Team Leadership, Team Dynamics & Management, Sales Enhancement Strategies, and Business Etiquette & Image.
He is a certified 'Advanced Body Language Researcher & Trainer' and certified ‘NLP Practitioner’. Joshua also serves as a trainer for the Essential Leadership and Effective Negotiation Skills programs within the Master’s Graduates Programme at Nanyang Technological University's S. Rajaratnam School of International Studies (RSIS, NTU).
Known in the industry as Coach Joshua, he is the producer of the DVD series Transform Yourself Now and the author of several e-book series, including the Empower Me series and Harness The Champion in Me.
Joshua has conducted numerous international training sessions in South Africa, Hong Kong, Thailand, Malaysia, Indonesia, the Philippines, and China, with additional international training events scheduled annually.
