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Effective Negotiation for a Win-Win Outcome
Former US President John F Kennedy said: "Let us never negotiate out of fear, but let us never fail to negotiate." Negotiating is something we need to do every day whether we like it or not. Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. It doesn’t have to involve contracts or business deals. It might be dealing with housekeeping chores, getting more office space or needing that crucial day off work for a family event. More serious negotiation involved closing that lucrative deal that will bring in more income to your organization. Creating a win-win situation with your internal and external customers. Through this workshop participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.
The Negotiation Skills workshop will give your participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.
The Negotiation Skills workshop will give your participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.
Objective
By the end of the workshop you will be able to:
- Working out your ideal and fallback position
- Mastering the core skills to create a win-win outcome
- Understanding the basic types of negotiations, the phases of negotiation, and the skills needed for successful negotiating
- Understand and apply the basic negotiating concepts: WATNA, BATNA, WAP and ZOPA
- Lay the groundwork for negotiation
- Identify what information to share and what to keep to yourself
- Apply strategies to identify mutual gain
- Understand how to reach a consensus and set the terms of agreement
- Use Negotiation process to solve daily problems
Outline
- Understand the need to negotiate
- Basic rules of negotiation
- WATNA - Worst Alternative to a Negotiated Agreement
- BATNA - Best Alternative to a Negotiated Agreement
- Pre-destine your WAP - Walk Away Price
- Positioning yourself with ZOPA - Zone of Possible Agreement
- How to emotionally connect with your adversary in negotiation
What you got to do to boost your NQ [Negotiation Quotient] - How to overcome barriers to negotiation
- Looking for solutions instead waddling in the problem of negotiation
- How to be consistent when negotiating with forward thinking
- Dealing with mistakes and difficult people
- Working and negotiating in teams
Methodology
This is an action-oriented workshop group discussions, self-reflection and application tools to become a successful negotiator.
Profile of Daniel Theyagu
Daniel Theyagu is a corporate trainer and keynote speaker in seminars and conferences since 1989. He has personally designed and delivered training to more than 200 000 people from 50 countries. His participants include, Doctors, Lawyers, Judges, Ministers, senior government official, military personnel, students and job-seekers. A highly humorous and engaging speaker, Daniel uses metaphors and parables to put across complicated concept in an easy to follow and apply manner. Daniel is very much focussed and assisting organization achieve their Returns on Investment.