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Sharpen Your Interviewing Skills Through Psychology

Every manager wants to hire the best talent.

Sieving through a myriad of professionals to single out the ultimate new hire can be both laborious and futile. Yet for many, they appear to be highly successful in hiring homogenous talent profiles.

Truth is, how much of the real truth can be revealed during that short span of time together? Little. This outcome narrows even further when we are psychologically biased.

Whether you are a people manager or an individual contributor, everyone can be more effective in identifying the psychological behaviours during interviews.

Objective

At the end of the workshop, you will be equipped with:

1. A broad knowledge of selection methodology and how the interviewing stage fits in
   
2. The different interviewing methods to suit different outcomes
   
3. The psychological mind-set of the interviewer and the interviewee
   
4. The tools to plan, prepare and manage your interviewing process
   
5. The techniques to engage at a meaningful level with the interviewee
   
6. Preventive measures to overcome varying types of biases in decision making
   

Outline

Part 1 is designed to build your baseline knowledge of the related theories. Topics include:

• Introduction to Selection Methods
  
• Profiling the attributes of an ideal candidate
  
• Outline of the full end-to-end Selection Process
  
• Types, purpose, costs & benefits of interviewing methods
  
• View common examples of different uses of interviews
  
• Understanding the role of the HR, interviewer and its panel
  
• Designing the interview process questions

Part 2 provides you with opportunities to apply your new learnings through role plays and case studies. Topics include:

• Understand the psychology affecting the
  - Interviewer
  - Interviewee
  - Process
• Mitigate biases in decision making
  
• Critical Success Factors backed by real-life examples
  

Who should attend

Profile of Eileen Seah

Eileen is an Organisational Psychologist, Motivational Speaker and adjunct lecturer with the Kingston University of London, She has a unique mix of HR and business skills gained from working with both public and private global organisations.

She was interviewed on local radio 93.8 on Happiness At Work and has coached more than 100 professionals on positive psychology.

She started her career at the Ministry of Defence as part of campus hire and moved to join a local bank as a Graduate Trainee, prior to leading Customer Service, Operations, Tactical Marketing, Learning & Talent Development teams in Asia for MNCs such as SITA and Thomson Reuters.

In May 2013, Eileen earned the prestigious Beta-Gamma-Sigma award for achieving top 10% academic excellence for her Masters study in Organisational Psychology & Management of Human Resources from the City University of New York.

In addition to the MSc, she holds an MBA, a Bachelor of Computer Science degree, a post-graduate diploma in Marketing and is a certified facilitator across different Talent Development programs and tools.