Classroom/ Online: Yes/ Yes
Scheduling Date(s):
1) Nov 29, 2024 (classroom)
Note: Please click specific date for detailed venue and course fee etc.
Boost your Communication Skills through the M.B.T.I Personality Profile
Have you ever heard people say that, "Work is easy; working with people is hard"? While this does paint a rather bleak picture, the workplace is made up of people working together in teams. Therefore, the ability to communicate effectively and with compassion is essential if you are to get your work done productively, and to facilitate an enjoyable working environment.
Why, then, does miscommunication happen? How does conflict arise, and how do work teams break apart?
While different people bring different strengths and ideas to a team, they also bring their own perceptions and worldviews. Every person has his own map of the world, just as you have yours. However, your versions may be very different.
The Myers-Briggs Type Indicator® (MBTI) instrument is administered by trained professionals all over the world. It is the most widely used personality assessment of its kind. It will help you to understand how people differ in the way they prefer to relate to one another, process information and make decisions.
Understanding these differences and diversities can go a long way to helping you to better communicate with your co-workers and customers. You will also better understand other communication styles, so that you are less likely to misread the intentions of others.
Participants will go through the MBTI Profiling Instrument online to ascertain your own personality (worth S$70.00)
Why, then, does miscommunication happen? How does conflict arise, and how do work teams break apart?
While different people bring different strengths and ideas to a team, they also bring their own perceptions and worldviews. Every person has his own map of the world, just as you have yours. However, your versions may be very different.
The Myers-Briggs Type Indicator® (MBTI) instrument is administered by trained professionals all over the world. It is the most widely used personality assessment of its kind. It will help you to understand how people differ in the way they prefer to relate to one another, process information and make decisions.
Understanding these differences and diversities can go a long way to helping you to better communicate with your co-workers and customers. You will also better understand other communication styles, so that you are less likely to misread the intentions of others.
Participants will go through the MBTI Profiling Instrument online to ascertain your own personality (worth S$70.00)
Objective
- Understand your personality type using the MBTI Profiling Instrument, and how your personality shows in your communication style
- Gain self-awareness of your strengths and areas for improvement
- Appreciate diversity in different personality types
- Understand other personality types so as to be able to better communicate with different people
- Learn practical applications of personality in everyday communications
- Apply understanding of MBTI in conflict management, negotiation skills and leadership
Outline
Knowing your Personality Type (Pre-workshop)
Introduction to MBTI and Personality Types
Your Personality and your Communication Style
Understanding Personality and Communication Dynamics
- You will go through the MBTI Profiling Instrument online to ascertain your personality type
- Unique log-ins will be provided by the supplier of the MBTI profiling tools
- A customised e-report will be sent to you showing your Individual preferences in communication style
Introduction to MBTI and Personality Types
- Basic principles of MBTI personality profiling
- What MBTI measures and what it does not
- Interpretation of your personality report so that you can adjust your communication strategies
Your Personality and your Communication Style
- Diversity in personality types and communications
- Personality type and impact on personal communication style
- Communication styles according to different workplace scenarios
Understanding Personality and Communication Dynamics
- Various personality types in workplace communications
- Triggers, "hot-buttons" and "sweet-spots" of different personality types. What to look out for, and avoid when communicating
- Communication strategies for communicating with clients, suppliers, co-workers of different personality types
Who should attend
- People working in client facing roles, business development, customer relationship management, sales
- People who have to work across multiple functions in matrix organizations, or in cross-functional work teams
- Leaders who have to build teams and lead teams in their work
- Entrepreneurs and Business Owners
Testimonials
Insightful & Intuitive!
Raffles Quay Asset Management
Good at drawing out comments & ideas.
Assisi Hospice
The trainer is excellent!
Institute of Mental Health
The workshop is enjoyable and useful. The trainer is interactive, knowledgeable, enthusiastic & passionate.
Singapore Polytechnic
The trainer is approachable, open to sharing personal experiences.
National Youth Council
The knowledge gained from this workshop enable me to apply it both at work and in my personal life. It also helps me to understand myself better.
National Institute of Education
Raffles Quay Asset Management
Good at drawing out comments & ideas.
Assisi Hospice
The trainer is excellent!
Institute of Mental Health
The workshop is enjoyable and useful. The trainer is interactive, knowledgeable, enthusiastic & passionate.
Singapore Polytechnic
The trainer is approachable, open to sharing personal experiences.
National Youth Council
The knowledge gained from this workshop enable me to apply it both at work and in my personal life. It also helps me to understand myself better.
National Institute of Education
Profile of Coen Tan
CSP, Global Speaker and Coach, Keynote Speaker, Podcast Host, Certified NLP, MBTI and Enneagram
Helping the Voiceless find their True Voice One Story at a Time. Coaching Business Leaders to Inspire and Lead through Magnetic Stories, Host of "The WholeHearted Podcast."
A keynote speaker, high-impact trainer, coach and strategic communications consultant, Coen has spoken to and trained over 42,000 individuals and professionals in Singapore, China, Taiwan, India, Sri Lanka, Nepal, U.S.A., Canada, Thailand, Malaysia, Indonesia and Philippines. His clients come from various sectors, such as Pharmaceuticals, FinTech, Banks, FMCG, Chemicals and Government Organizations, with notable names such as PayPal, American Express, Citibank, Bank of Julius Baer, Siemens Healthineers, Danone, Nestle, Prudential, AIA, AXA, Zurich Insurance, Roche, Merck, AstraZeneca amongst others.
- holds a Bachelor’s Degree in Human Resource Consulting,
- Advanced Certificate in Training and Assessment (ACTA)
- a certified NLP Practitioner
- a certified Enneagram Practitioner
- an accredited MBTI Personality Profiling Practitioner
- a Certified Organization Culture Transformation Practitioner
- achieved the Gold-Distinction Award (Speaking in Public) by the London Academy of Music and Dramatic Arts (LAMDA).
- a Certified Speaking Professional (CSP) by the National Speakers Association (NSA)
