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Building Better Relationships at Work by Understanding Personality

"Birds of a feather flock together" and yet "In diversity, there is strength" - two somewhat conflicting idioms that imply that people get along with those that are just like them, and yet, some of the strongest relationships are forged by those who are different.

The "reality" is that each of us is different and your personality and skill sets (like emotional intelligence) alone cannot guarantee successful relationships, it depends on understanding and adapting to the personality of the other party/parties as well. People that get along generally understand each other. It follows then, that having an understanding of personalities (yours and others’) can help you develop good relationships.

This one day workshop will introduce participants to various universal personality types so that they can develop an understanding of the thoughts and actions of the different personality types. Understanding these personality types allows participants to understand themselves and other better, allowing better relationships to be built.

Objective

Outline

Understanding personalities
- How are personalities developed?
- How personalities affect thoughts, feelings and behaviours

Characteristics of the 9 Types
- What are the 9 types of the ENNEAGRAM ™ Spectrum of personalities?
- Can we recognise the types among ourselves and those around us?
- What is your type? Do you identify with what is said about your personality?

Variations of the types
- What are the differences of people with the same personality types (Sub-types)?
- What are the secondary types (Wings) and how are they manifested?
- What changes are seen in times of stress or relaxation?

Knowing me, knowing you
- How to leverage on the knowledge of personalities to overcome obstacles to relationship building
- How to deal with the different types

Who should attend

This program will benefit virtually anybody as it will offer insights into why people behave the way they do and how we can better understand them. It is especially applicable to all Levels of Management, People Managers, Team Leaders, Supervisors, HR Professionals, Anyone that works in or leads a team or interacts frequently with internal and external customers. .

Methodology

Testimonials

Able to understand relevant traits of personalities better and able to think deeply why do people behave in a certain way. Workshop is engaging and fun. Very empowering & exciting workshop. It also allows me to understand myself better. Trainer is very engaging. Able to share his knowledge using variety of examples to enable us to understand the concepts.
Republic Polytechnic

Profile of Sean O'Hara

Mr. O'Hara is currently the principal trainer and principal consultant in local company. Previously, he was the consultant Group General Manager for listed company and vice president at local education Institution and training program manager to manage multi-million dollar training program. He was also engaged to conduct corporate training and share his best practices which were implemented worldwide. He also conducted training on cross-cultural management within the Pacific area and the United States and was even invited to train students from Europe and Africa.

He has developed and delivered programs on Cross-Cultural Management and conducted corporate training for the Ministry of Defence's (MINDEF), the Singapore General Hospital and a Singapore retail giant, Club 21 and etc, covering the areas of culture, EQ, communication and change management. He has also conducted train-the-trainer sessions in Design Thinking.

He currently also lectures at the Curtin University Campus in Singapore, Victoria University (VU), Australia as an adjunct lecturer for Bachelor's and Master's degree programs. He focuses on management subjects and social psychology, which he leverages on when training managerial staff.

As a former regular Army Officer and Sword winner in the SAF he has always held leadership positions. He has a Master's degree in International Relations awarded by the prestigious Fletcher School of Law and Diplomacy (Tufts University) as well as a Bachelor's degree in Management (with honours) awarded by the London School of Economics and Political Science (University of London). He also has an Advanced Certificate in Training and Assessment (ACTA) and is a certified "6 Seconds" (TM) EQ practitioner & coach as a well as a certified trainer in the Enneagram Personality Spectrum. He is also a certified Marshall Goldsmith Stakeholder Centred Coach.