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Diversity Dynamics: Navigating Cultures - A Workshop on Inclusion and Multicultural Understanding
Globalisation has resulted in people from a myriad of cultures coming together, either virtually through the wonders of technology, or in person though more affordable air travel and through the multi-cultural workplace.
Regardless of the reason, we find ourselves more and more in constant close contact with people of different cultures - and while experience and gut-feel allows us to work based on our similarities, do we know enough about our differences to really understand how people think and perhaps more importantly, what we can do to not offend them.
This program introduced participants to some of the more common as well as some of the lesser known dimensions of culture in general using case-studies and role playing as well as other engaging activities.
Beyond the traditional aspects of culture, the workshop addresses the concept of sub-cultures and the relationship between age and culture we can work more closely with those around us.
Regardless of the reason, we find ourselves more and more in constant close contact with people of different cultures - and while experience and gut-feel allows us to work based on our similarities, do we know enough about our differences to really understand how people think and perhaps more importantly, what we can do to not offend them.
This program introduced participants to some of the more common as well as some of the lesser known dimensions of culture in general using case-studies and role playing as well as other engaging activities.
Beyond the traditional aspects of culture, the workshop addresses the concept of sub-cultures and the relationship between age and culture we can work more closely with those around us.
Objective
- To become familiar with the dimensions of culture and how culture is differentiated
- To identify the subtle differences between seemingly similar cultures
- To identify the different meanings of everyday words and actions in different cultures
- To learn that different cultures exist even within cultural groups - in terms of age, for example
- To develop strategies for being more culturally aware and culturally intelligent
Outline
Understanding culture
- Definition
- Dimensions
- Differences & similarities
Identifying and recognising cultural differences
- "Common" actions that can be misunderstood
- Words that have different meanings
- Foodies’ paradise
Understanding and contextualising cultural differences
- Why common sense is not so common
- The wisdom of age versus the optimism of youth
Leveraging on the inherent similarities
- Manifesting the concept of strength in diversity
- Developing techniques and tactics to leverage of differences
- Definition
- Dimensions
- Differences & similarities
Identifying and recognising cultural differences
- "Common" actions that can be misunderstood
- Words that have different meanings
- Foodies’ paradise
Understanding and contextualising cultural differences
- Why common sense is not so common
- The wisdom of age versus the optimism of youth
Leveraging on the inherent similarities
- Manifesting the concept of strength in diversity
- Developing techniques and tactics to leverage of differences
Who should attend
All Levels of Management, People Managers, Team Leaders, Supervisors, HR Professionals, Anyone that works in or leads a multi-cultural or multi-generational team. The program is extremely relevant to, but not limited to, supervisors and managers; anyone in a multi-cultural environment will benefit.
Methodology
- Presentation
- Group Activities
- Exercises
- Discussion
Profile of Sean O'Hara
Mr. O'Hara is currently the principal trainer and principal consultant in local company. Previously, he was the consultant Group General Manager for listed company and vice president at local education Institution and training program manager to manage multi-million dollar training program. He was also engaged to conduct corporate training and share his best practices which were implemented worldwide. He also conducted training on cross-cultural management within the Pacific area and the United States and was even invited to train students from Europe and Africa.
He has developed and delivered programs on Cross-Cultural Management and conducted corporate training for the Ministry of Defence's (MINDEF), the Singapore General Hospital and a Singapore retail giant, Club 21 and etc, covering the areas of culture, EQ, communication and change management. He has also conducted train-the-trainer sessions in Design Thinking.
He currently also lectures at the Curtin University Campus in Singapore, Victoria University (VU), Australia as an adjunct lecturer for Bachelor's and Master's degree programs. He focuses on management subjects and social psychology, which he leverages on when training managerial staff.
As a former regular Army Officer and Sword winner in the SAF he has always held leadership positions. He has a Master's degree in International Relations awarded by the prestigious Fletcher School of Law and Diplomacy (Tufts University) as well as a Bachelor's degree in Management (with honours) awarded by the London School of Economics and Political Science (University of London). He also has an Advanced Certificate in Training and Assessment (ACTA) and is a certified "6 Seconds" (TM) EQ practitioner & coach as a well as a certified trainer in the Enneagram Personality Spectrum. He is also a certified Marshall Goldsmith Stakeholder Centred Coach.
