Classroom/ Online: Yes/ Yes
Scheduling Date(s):
Note: Please click specific date for detailed venue and course fee etc.
Build an Innovative Team Through Action Learning
With the ever-changing Volatility, Uncertainty, Complexity, Ambiguity (VUCA) global environment, issues become more irrelated yet uncertain and complex. To be future-ready and change-ready, it requires a new and higher level of thinking for individuals, teams and leaders to break away from outdated ways of thinking and doing. A team that is high performing, innovative and agile is able to come up with innovative and breakthrough solutions that overcome organisation, business and team-related issues.
Action Learning (AL) is an innovative problem-solving process that solve complex problems. It involves a group of intact and or, intra-team that is facilitated by the Action Learning Coach to solve real work challenges in a holistic, systematic and collaborative manner. The team will be able to apply leadership competencies, critical thinking, creativity, people management, judgement and decision making skills to solve real organisation, leadership and workplace issues while coming up with innovative ideas and solutions.
Action Learning (AL) is an innovative problem-solving process that solve complex problems. It involves a group of intact and or, intra-team that is facilitated by the Action Learning Coach to solve real work challenges in a holistic, systematic and collaborative manner. The team will be able to apply leadership competencies, critical thinking, creativity, people management, judgement and decision making skills to solve real organisation, leadership and workplace issues while coming up with innovative ideas and solutions.
Objective
By the end of the workshop you will be able to:
- Understand the fundamentals of Action Learning
- Identify the main components of an Action Learning process and problem solving
- Acquire effective questioning techniques, listening, reflecting and clarifying assumptions as an Action Learning Team member
- Practice the role and skillsets of an Action Learning Coach
- Enhance leadership skills through Action Learning
- Transfer key skills to the workplace: questioning assumptions, listening skills, defining and framing problems
- Harness on team diversity to enhance team learning and generate innovative ideas and solutions
- Solve real-life work situations and challenges through the Action Learning skillsets
Outline
- Purpose and Benefits of Action Learning for the organisation and teams in a VUCA landscape
- Fundamentals of Action Learning Process
- Attributes and skillsets of an Action Learning Coach
- Enhance one’s leadership style and leadership competencies as an Action Learning Coach
- Types of questioning techniques and its application as an Action Learning Coach and also as a Team member
- Problem definition and problem solving by framing the inquiry process with effective questions
- Apply reflective and empathetic listening, questioning and inquiry skills
- Leverage on the strengths of a high performing team for breakthrough thinking and innovation
- Initiate Action Learning in the organisation through work groups, project teams and meetings
Who should attend
Directors, Leaders, Managers, executives and HR and anyone in a position where you need to initiate and implement changes and drive innovation in the organisation/department/team.
Profile of Jasmine Liew
Ms Jasmine Liew has been in Human Resource for more than 20 years, specializing in Organisation Development, Change Management, Employee Engagement and Action Learning. Her span of regional training experience encompasses the Singapore Civil Service, MNCs and the Private Sector. Jasmine graduated with a Masters in Education & HR Development, The George Washington University, a Graduate Diploma in Human Resource Management, Singapore Institute of Management and a Bachelor of Arts (Economics & Political Science), The National University of Singapore.
-Doctor of Business Administration Candidate, The University of Canberra
-Alumnus of Harvard University Law School, Executive Education (Negotiation and Leadership)
-Recipient of Singapore Ministry of Manpower Skill Future Study Award, Institute for Human Resource Professionals
-Training Leader of the Year Award 2017, Asia’s Training & Development Excellence Award
-Asia Premiere Partner- The Five Languages of Appreciation in the Workplace ™
-Prosci Change Management Practitioner (Global Leader in Change Management Solutions)
-Premiere Partner- MasterCoach Enterprise Coaching Program & MasterCoach App™
-Associate Certified Coach, International Coaching Federation (ICF)
-Certified Action Learning Coach, World Institute of Action Learning
-Global Career Development Facilitator (GCDF®), National Career Development Association (NCDA), USA
-Certified in DISC and Workplace Big Five Profiling
-Certified Emotional Intelligence Trainer, Mind Resources
- The first in Asia and only Singapore practitioner to be certified in Team Psychological Safety, under The Fearless Organization, by Prof Amy Edmondson.
- The first in Asia and only Singapore Neuro-science practitioner in Psychological Safety under The Academy of Brain-Based Leadership.
-Member of the International Association of Facilitators (IAF)
-Advanced Certificate in Training and Assessment (ACTA)
Jasmine has been a Change Management Practitioner in several industries driving Organisation culture and development, merger and acquisition and forming of a new organisation. She had been involved in the planning and implementation of diverse change management interventions arising from organisation restructuring, merger, change of reporting lines, job redesign, advent of new products and services and inculcating a new organisation culture. She has also worked with multiple stakeholders who are involved and affected by the change by managing the heart ware and people side of change management beyond the systems, structure and process of change management.
She has also worked with multiple stakeholders who are involved and impacted by the change by managing the heart ware and people side of change management beyond the systems, structure and process of change management in Alexandra Hospital, Panasonic, Dairy Farm and PSA (Port of Singapore Authority).
