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Develop Essential Facilitation Skills
Facilitation has become an important communication skill in recent times, as many organizations restructured and better-valued staff opinions and suggestions. Companies and organizations are relying more heavily on the input of individual employees in a broad variety of decisions. In addition, professionals in many areas are also increasingly being asked to work as members of groups. Facilitation is therefore becoming a critical skill for coordinating the ideas and contributions of diverse sets of people within organizations. Facilitators play an essential role in discussions, meetings, teamwork and overall organizational effectiveness.
Facilitation is both an art and science. Utilising the art of communication to encourage participation, seek understanding and empathy. Science in the application of different tools, technologies and methods to draw out the views of members of the group. Equipped with effective facilitation skills, we can drive the process of any meeting towards the desired outcome and have a positive experience after all.
Facilitation is both an art and science. Utilising the art of communication to encourage participation, seek understanding and empathy. Science in the application of different tools, technologies and methods to draw out the views of members of the group. Equipped with effective facilitation skills, we can drive the process of any meeting towards the desired outcome and have a positive experience after all.
Objective
- Learn the characteristics of effective facilitation
- Clarify the role and key competencies of facilitator
- Know the key principles in Facilitation
- Differentiate between content and process in facilitation
- Learn the Divergence and Convergence framework in facilitation
- Effectively apply proven facilitation techniques to achieve the desired outcomes
- Select and utilise specific process facilitation tools relevant to the needs of the group
Outline
- Role and Characteristics of an effective facilitator
- Managing content vs process of facilitation
- Convergence and Divergence framework
- Facilitation Flow Process Planning Guide
- Facilitation models and tools
- Do’s and Don’ts for Facilitator
- Role Play Facilitation
Who should attend
Human Resources Personnel, Line Managers/Supervisors/Leaders, Team Leaders, Project Leads, Meeting Managers, In-house Facilitators, Trainers or anyone in the organization who wants to further enhance their facilitation skills.
Methodology
- Interactive Presentation
- Facilitated Discussions
- Role Play and Skills Practice
- Discussion and Feedback
Testimonials
Adrian is very joyous and easy to talk to even with tough questions. Overall the class is very enjoyable.
Muji Global Sourcing Pte Ltd
The trainer uses different creative methods to engage the class so that learning can be enhanced
The workshop meets its target of giving insight into practical tools for communication. The tools are practical & ease to understand. Just need to revise on our part.
Singapore Refining Company Private Limited
other input from CCISG participants in 2022:
The learnings shared during the course are quite useful and practical to implement.
Well structured and easy to understand.
Adrian is a very good trainer putting attendees at ease and making the course interesting. Very experienced in facilitation.
The content is very easy to follow
Highly interactive and engaging
Great facilitation and interactive session by the trainer
Very relevant and practical skills
The trainer is experienced and knowledgeable
Muji Global Sourcing Pte Ltd
The trainer uses different creative methods to engage the class so that learning can be enhanced
The workshop meets its target of giving insight into practical tools for communication. The tools are practical & ease to understand. Just need to revise on our part.
Singapore Refining Company Private Limited
other input from CCISG participants in 2022:
The learnings shared during the course are quite useful and practical to implement.
Well structured and easy to understand.
Adrian is a very good trainer putting attendees at ease and making the course interesting. Very experienced in facilitation.
The content is very easy to follow
Highly interactive and engaging
Great facilitation and interactive session by the trainer
Very relevant and practical skills
The trainer is experienced and knowledgeable
Profile of Adrian Toh
For the last fifteen years, Adrian has dedicated himself to training, facilitation, coaching and counselling people of every walk of life to do more and achieve greater things in life. Adrian's passion comes from his desire to be a positive force in the world, and use his skills to accelerate change in people, so they too can enter the world and make a positive difference.
Driven by this greater purpose, Adrian has developed himself in many area of training, facilitation, coaching and counselling. Adrian is Certified NLP Coach Trainer with American Board of NLP, a Certified Hypnotherapist, a Certified DISC, MBTI®, Enneagram, Extended-DISC® and EQ Consultant, a Certified Process Facilitation Skills trainer, Time Line Therapy trainer, ACTA certified, 6 Second EQ Practitioner and Resilience Practitioner.
Adrian's prior work experience was in the military (> 20 years) where he juggled his professional duties as Commanding Officer of 6th Army Maintenance Base, and helping servicemen overcome personal challenges as an active para-counsellor as well as Deputy Chairperson of the Army's Para-counsellor Advisory Committee. Adrian handled both these responsibilities perfectly.
Today, Adrian takes his leadership skills and big heart to training rooms all over Singapore and Vietnam. Some of Adrian’s clients are Singapore Armed Forces, Singapore Land Authority, Tiong Aik (TA) Construction Ltd, GlaxoSmithKline (GSK), Civil Service departments and Statutory Bodies.
