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System Thinking - A methodology to effective organization collaboration & performance
In an increasingly large interlinked organization, often it is challenging to understand the complexity & hence challenges in ensuring reduced organizational conflicts & improved collaboration while embarking on new projects, programs or improvement initiatives. System Thinking is a time proven structured approach in understanding complexity in the operating environment of a large organization with cross functional dynamics. The workshop is designed to ensure the participants get to learn various methods of understanding & identifying the complexity, systemic intervention tools & adopt techniques to reduce the complexity, to help improve system behaviour & collaboration for enhanced organization performance, reduced conflicts & greatly increase productivity
Objective
- Participants will learn various types of systems & structures and the keen understanding of "complexity" in a highly interconnected large system
- Participants will learn, step by step, delayering the complexity using system thinking steps such as events, pattern & causal loops
- Participants will learn to identify the leverages in complex systems using convergence divergence method
- Participants will get to learn best practice tools & techniques for system improvement (balancing the loop) using best practices & case studies
- Workshop is intense hands on style using participants organizational case studies where applicable
Outline
- Definition & overview and elements of "A System"
- Introduction & overview of "System Thinking "approach
- Steps involved in understanding "Complexity" in a system
- Developing Causal Loops to visualise complexity
- Identifying the leverage of opportunity using Causal Loops
- Techniques used for reducing the complexity & balancing the loops
- Identifying the Resistance to barrier & techniques for change management to ensure balanced loops
Who should attend
- Leaders, GMs, MDs, Senior managers who manage multiple organizations, multiple culture and who often must improve cross functional collaboration & co-operation, reduce organizational complexity
- Managers & supervisors who supervise & manage large number of employees across many departments
- Support organization leaders from Finance, HR, Purchase etc who need to influence cross functional leaders & stake holders and, help improve communication & collaboration
- Anyone who want to know the framework of System thinking & immense benefits that system thinking can provide.
Profile of Ramesh Rao
- Holds degrees in engineering & finance & an MBA in finance & supply chain
- Certified Six Sigma Master black belt, certified lean leader, certified design thinking specialist and System Thinking facilitator
- 26 year of hands on & leadership level experience in large & complex multinational organization as well as small & medium organization across multiple countries & cultures
- Developed & managed highly dynamics multicultural teams across various organizations such as product design, process development, process automation, Quality management, customer service, industrial engineering, operations management & Finance
- As Operations director responsible for multiple factories, Design teams & Engineering teams, the facilitator was recognised for applying System Thinking & Design thinking concepts successfully to reduce organizational complexity, improve flow of collaboration & customer value
- Last held the position as Global Finance Controller for 5 SBU, 3 organizations across 3 continents responsible for USD 500 million & a organization strength of 3500 employees
- Currently runs a business consulting firm across Singapore, China, Philippines
