Mistake Proofing, also called Poka Yoke was developed by Japanese manufacturing engineer Shigeo Shingo to achieve Zero Quality Control (ZQC). As one of the main components of ZQC, mistake proofing is used to detect/prevent defects from happening in the first place.

This 2-day program takes a practical hands-on approach to systematically implement an error proofing system. Participants will learn how and why the system works, as well as how error proofing can achieve ZQC.

Objective

At the end of the course, learners will be able to:

• Understand the history and concept of Mistake Proofing
• Understand Mistake Proofing principle and methods
• Learn how to perform Mistake Proofing in systematic way to achieve ZQC

Outline

Who should attend

This workshop is suitable for Quality Managers, Quality Engineers, Business Process Owners, Process Improvement Managers, System implementers, Management representatives, System coordinators, Change managers, and Improvement teams.

Methodology

A highly interactive workshop with mini-lectures, hands-on exercises and games, group activities and trainer-facilitated discussions.

Swing Goh's Profile

DISC Flow® Certified Trainer | Keynote Speaker | Life Coach | People Developer | Facilitator | Change Consultant | Infopreneur

Swing Goh is a Facilitator, Speaker, People Developer, and Courseware Designer with nearly 18 years of extensive experience in hands-on Engineering, Quality, Project Management (in the manufacturing industry), and Customer Service within multinational corporations and various industrial sectors. Her diverse skill set, resourcefulness, and innovative approach make her a highly effective and inspiring facilitator in adult learning.

Swing excels in working within multi-cultural and diverse environments, which enhances her ability to connect with and relate to professionals from different backgrounds. This skill has contributed significantly to her success as a facilitator.

She facilitates WSQ Employability Skills, Generic Manufacturing, and Service Excellence modules, along with customized programs. Her clients include AB Scitex, AMK Town Council, ASME, Broadcom, CHASSasia, Dialog Asia, Evergreen Shipping, Food Empire, Food Junction, Fu Yu Manufacturing, Hexon Technology, Home Team Academy, Jurong Port, K Box, Leonian Holdings, Makino Asia, Maybank, MINDEF, New Port Duty-Free, Oil States Industries, Singapore Power, Singapore Technologies Marine Ltd, Swiss Precision, and Wine Connection, among others. In addition to her facilitation work, Swing is actively involved in courseware development and consultancy, including conducting Training Needs Analysis for corporate clients.

Swing holds a Master’s Degree in Engineering Science (Engineering Management) and a Diploma in Quality Assurance Engineering. She is a professional coach in Transformative Coaching, an International Coach Federation (ICF) approved training program, and is IBM certified in AI and Design Thinking.