Minutes matter! they are an important and necessary task in all organizations. When Minutes are not effective they waste the time spent in the meeting, for the Minute taker as well as for the participants in the meeting. If we don’t have well written Minutes we may not recall what was decided and accomplished in the meeting, nor what the next steps are.

So how do you ensure the right information is recorded and presented in a clear way? What are the different format of Minutes?

This 1-day workshop will provide you with the tools and techniques to help you prepare for your minutes, record relevant information during the meeting and be able to write a comprehensive set of Minutes for your readers.

Objective

The objectives of the course are that the participants will:

• appreciate the importance of accuracy in recording the key decisions within an organisation
• review the grammar of reported speech and develop skills for note-taking
• acquire the ability to apply the conventions and formats of Minutes

Outline

Unit 1 Before the Meeting

• Purpose of Minutes - understand why Minutes are important
• Problems of the Minute Taker - highlight the difficulties of the minute taker and provide solutions
• Formats of Minutes - identify the different standard formats for minutes
• The Agenda - using the agenda as a way to prepare

Unit 2 During the Meeting

• Note taking techniques - identify different techniques for taking notes during the meeting
• Listening and summarizing - strategies for improving listening skills

Unit 3 After the Meeting

• Writing the Minutes - presenting information clearly
• Reported speech - writing accurately
• Dealing with the tenses - understanding the past tenses in minutes
• A checklist

Who should attend

All those who are new to writing Minutes as well as those who would like to refine their skills.

Methodology

The training will be conducted using the following :

• small group discussion
• large group discussion
• writing practice
• review common mistakes
• individual feedback given to participants on their own writing (submitted before the training)

Emma Jarman-Jones's Profile

Emma Jarman-Jones specialises in developing and enhancing workplace communication skills. This work includes writing, speaking, interpersonal and management skills training. She has over 20 years experience training in Singapore, as well as regionally in Malaysia, Thailand, Indonesia and Vietnam.

Emma has worked as an external consultant and trainer with both private and public sectors, designing, customising and delivering programs, and coaching individuals. She believes in the potential of every person and is dedicated to providing the highest quality of training that will benefit the individual, as well as the organisation. She has worked with companies such as StarHub, SingTel, BASF South East Asia, BASF Vietnam and Malaysia, DBS Bank, Nokia, Carlton Hotel and The British Club.

Emma holds an MBA from Imperial College, London. She has also completed a Diploma in Human Resource Development at the Singapore Institute of Management and is a certified People Developer Consultant.