Synopsis: Understanding the intricacies of human psychology is crucial for effective people management. This workshop delves into the fundamental principles of psychology that can be applied in various aspects of managing individuals and teams within organizations. From understanding personality traits to mastering communication techniques, participants will gain valuable insights into how psychology can be leveraged to enhance leadership skills, foster team cohesion, and drive organizational success.

Objective

By the end of the workshop you will be able to:

1. Explore the foundational principles of psychology relevant to people management.

2. Identify key personality traits and their impact on individual behaviour and team dynamics.

3. Learn effective communication strategies tailored to different personality types.

4. Understand the role of motivation and emotion in driving employee engagement and productivity.

5. Develop practical techniques for conflict resolution and managing difficult personalities.

6. Cultivate empathy and emotional intelligence to build stronger relationships with team members.

Outline

I. Introduction to Psychology in People Management
A. Overview of the workshop objectives and agenda
B. Importance of understanding human psychology in leadership roles

II. Understanding Personality Traits

A. Introduction to different personality theories (e.g., Myers-Briggs Type Indicator, Big Five)
B. Identifying personality traits and their implications for management

III. Effective Communication Strategies
A. Tailoring communication styles to different personality types
B. Active listening techniques and nonverbal communication cues

IV. Motivation and Emotion in the Workplace
A. Theories of motivation and their practical applications
B. Managing emotions in oneself and others for improved workplace dynamics

V. Conflict Resolution and Managing Difficult Personalities
A. Strategies for resolving conflicts constructively
B. Dealing with challenging personalities and maintaining team harmony

VI. Cultivating Empathy and Emotional Intelligence
A. Understanding the importance of empathy in leadership
B. Developing emotional intelligence skills for effective people management

VII. Case Studies and Practical Applications
A. Interactive exercises and role-plays to apply psychological principles in real-world scenarios
B. Group discussions and reflections on personal experiences

VIII. Conclusion and Action Planning
A. Summary of key takeaways from the workshop
B. Action planning for implementing learned strategies in participants' professional settings

Methodology

This workshop provides a comprehensive exploration of psychology secrets that can transform the way individuals manage people within organizations, fostering a more empathetic, effective, and harmonious work environment.

Dr. Richard Lim's Profile

Director, Southeast Asia, Professional School of Psychology, California, USA

Clinical Supervisor, American Psychological Association (APA), Singapore Association for Counselling (SAC)

Professional Member, American Group Psychotherapy Association (AGPA)

Professional Member, Singapore Psychological Society (SPS)

Doctorate, PsyD, Clinical Psychology, Professional School of Psychology, California

Master in Social Science in Counselling, University of South Australia

Graduate Diploma in Psychotherapy, Graduate School of Medical Studies, National University of Singapore

Bachelor in Arts and Social Science (HONS), National University of Singapore

Accredited Training Consultant, Legacy Leadership, Texas, USA

Accredited Consultant Trainer, Coach-based Consulting, Santa Fe Center, USA
Advanced training in Mindfulness, Psychodrama, Couple Therapy & Narrative Therapy

Richard focuses his professional consultancy on leadership development and organization coaching. He has worked with groups of leadership staff from multi-national companies like Coca Cola, Microsoft, PriceWaterhouseCooper, Shell, Lucent Technologies, Motorola, Barclays Capital, National Panasonic, Fujitsu, Courts, PSA, Continental Auto; International agencies like YMCA, Outward Bounds and World Vision; local government organizations and community institutions such as State Court, NIE, Ministry of Health, Ministry of Trade & Industry, National Environment Agency, National Council of Social Services, Singapore Sports Council, People’s Association, National Centre for Leadership Institute.

Richard works actively with parents of diverse professional backgrounds in Singapore and Jakarta for more than 15 years. As a Clinical Psychologist and Psychotherapist, he is appointed by the Ministry of Social & Family Development and Ministry of Education in Singapore to train both parents and teachers in matter of child, family and education development. Richard was tasked by the Singapore government to oversee various youth projects in Singapore tackling issues on adolescent relationship and sexuality. These were successfully carried out from 2007 till 2014. Richard was also actively managing young adult relationship concerns in Singapore supported by the Social Development Unit under Prime Minister Office. Currently, Richard is the Consultant Psychologist to oversee and train government officials on resilience and wellness with both public and private sector organizations. In the earlier part of Richard’s career, he was a diplomat analyst of Singapore with extensive travels round the world to manage foreign affairs matters.

Richard collaborates with prominent universities in Singapore like NUS and Nanyang Technological University (NTU) in training and supervising graduate students and alumni professionals in the application of behaviour science in organizations and the community. Richard was an Adjunct Lecturer at Nanyang Technological University (NTU), Nanyang Business School on management and leadership.

Richard has written professionally for various educational and organizational development projects. Richard has given frequent media interviews on his specialty to Jakarta Now, What’s New Jakarta, The Straits Time, FM93.8Live, Japanese TV, Taiwanese TV and European media programs.