“How do I organize my thoughts so that I can communicate more effectively and persuasively?”

Good communicators are able to organize their ideas, speak concisely and connect with their audience.

The purpose of this workshop is to provide a structured approach and techniques for organizing and presenting your ideas.

Objective

During the workshop, participants will:

• Learn techniques to communicate effectively using the six-directions approach
• Acquire skills to communicate concisely and persuasively
• Practise active listening skills and connect with audience to understand their needs
• Learn to turn tough conversation into a constructive discussion

Outline

1. Communicate Effectively Using 6D Approach

• Avoid five common mistakes of communication
• Learn the six-directions approach to communicate more effectively

2. Plan Your Communication So That People Will Listen

• Apply an effective technique to organize your thoughts succinctly
• Position your message to attract your audience’s attention

3. Build Rapport And Get Buy-In

• Use NLP techniques to build rapport and move your agenda forward
• Learn practical tips to project confidence and build trust when you speak

4. Understand The Power Of Listening And Audience Centric Approach

• Practise active communication using ACES
• Adopt audience centric approach by asking insightful questions

5. Use Images To Create Memorable Conversation

• Adopt figurative language to increase impact of your communication
• Use verbal bridges to lead the conversation to your goal

6. Redirect Tough Conversation Professionally

• Apply techniques to tactfully redirect a tough conversation
• Discover ways to turn disagreement into a constructive conversation

Who should attend

Everyone who wants to communicate more effectively and persuasively.

Methodology

The workshop is designed to deliver maximum results through experiential learning; fun and inspiring activities; case studies; role-play; videos; group discussions; self-reflection and translation into action plan that can be applied immediately at work.

Koh Thong Joo's Profile

Koh Thong Joo is a business practitioner with more than 28 years of industry experience working in MNC; Statutory Board; SME; Public Listed Company and Corporate Training.

During his career, he has spearheaded various portfolios including sales & marketing; business development; strategic planning and corporate training.

Thong Joo holds certification in Master of Science (Industrial/Organizational Psychology & HR Management) by City University of New York; Diploma in Adult and Continuing Education (DACE); Advanced Certificate in Training and Assessment (ACTA); Certificate of Business Chinese; Certified Practitioner Of Neuro-Linguisitic Programming® (NLP); Certification as a Human Behavior Analyst (DISC Profiling); Silva Method; and Business Coaching.

He specializes in providing training in the area of sales; managerial and leadership skills; applied psychology; presentation skills; creative problem solving and service excellence. He has conducted numerous training in Singapore, Malaysia, Brunei, Thailand and China.