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    Event Profile
    Class/
    Online
    Classroom
    Date December 09, 2025
    Time 9:00am to 5:00pm
    Venue Holiday Inn Singapore
    Orchard City Centre
    11 Cavenagh Road
    Singapore 229616
    Fee
    9% GST will apply
    SGD 550.00
    3 & above: SGD530.00 each
    For Member
    SGD 522.5
    3 & above: SGD503.5 each
    NoteTwo tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request.
    Other Date(s)1) Dec 10, 2024 (confirm)
    2) Jun 06, 2025
    Trainer
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    You may reach us via
    T: 6204 6214
    E: info@ccisg.com
    Alternatively, you may send below details to register
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    Participant(s)
    Name, Job Title, Email
    To be able to combine both Critical and Creative Thinking (SMART Thinking) into Digital Transformation would be one of the key success factors for Process Improvements. Thus, increasing Productivity with Effectiveness to Achieve Personal Proficiency and Business Efficiency.

    Are you ready with the right strategies, techniques, and Mindset?

    In this program, you will learn Concepts, Context, and Competencies to develop personal and workplace creativity, so that you will have the necessary mindsets and skills to embrace digital transformation and process improvement.
    Objective
    By the end of this program, participants will be able to:
    • Embrace Digital Transformation. (Digitizing & Digitalization)
    • Recognize the key words and terms of Digitalization.
    • Get ready for driving change, transformation, and process improvement with open and creative mindset
    • Develop “SMART” Thinking by waking up your critical and creative mind to enhance your innovation skills in both personal and professional aspects.
    • Learn and develop systems/processes to work with issues/situations/ideas effectively.
    • “SMART” Thinking Applications towards Transformation
    Outline
    The New Normal – Digital Transformation
    • Digitizing Vs. Digitalization
    • Productivity, Effectiveness, Efficiency (Proficiency)
    • The Facts
    • Success Factors

    Coping with Change
    • Why Change
    • The Change Formula
    • Coping with Change (I-R Theory, Constructive Feedback)
    • The Change Model (ADKAR)

    Our Thinking Models (Linear Vs. System Thinking)
    • Critical Thinking
    • Creative Thinking
    • Holistic Thinking

    Change Applications
    • Whole Brain Model
    • Problem Solving & Decision Making (Innovating Way)
    • Returns In Investment (Creative Way)

    Wrapping Up
    • Who owns it?
    • Failure Vs. Success
    • Summary
    • Q&A
    • Action Planning
    Who should attend
    This course is suitable for:
    • All levels Professional who wants to contribute and add value towards their Team’s Digital Transformation
    • Leaders and Heads, who wants to better manage Transformation changes with People and Processes.
    • Any professional who wants to enhance their knowledge and skills in Digital Transformations.
    Methodology
    • In Class Thinking Profiling to have Self Awareness and Thinking “Out of the Box.”
    • PowerPoint Presentation and Discussion
    • Case studies with Brainstorming
    • Process Storming
    • Group activities
    David Ong's Profile
    David has more than 30 years of Managing, Developing and Training Human Capital both local and regional countries.

    His vast training experiences and travels make him a close Business Consultant with numerous corporations, partnering with them in their Organization Development in areas related to Values and Culture, Training Needs Analysis, Training Evaluation and Leadership Competency Model.

    His niche areas are delivering Leadership Competency Related Programs; ie, Project Management, Change Management, Decision Making, Problem Solving, Creativity, Innovation, Negotiations, Diversity Management, Corporate Culture, Mindfulness, Team Enhancement, Communication, People Skills, Coaching and Human Behavioral Science(Psychology/Sociology).

    His professional training development includes PDTD from STADA/Singapore, Training Design from Wagga Wagga/Australia and Training Methodologies from Canada.

    He is also the Master Trainer with a few recognized institutions in conducting Train The Trainer programs in Training Delivery, Training Methodology, Training Design, OJT Structuring, Test Constructions and Presentation Skills.

    His passion in Human Behavioral Science has seen him further study in the fields of Education-Adult Learning and Psychology-Behaviors.
    He is also certified in numerous profiling tools namely;
    - Whole Brain Thinking HBDI level 1, 2 and 3.
    - TetraMap in Leadership profiling.
    - The US FBI "Art of Profiling" and others.
    - Global US Sandler Sales Master Trainer.
    - Handwriting Analysis
    - DISC
    - MBTI
    - NLP Practitioner
    - Practitioner of Mindfulness

    He also received the Singapore President Efficiency Medal.
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