Controlling and pursuing efficiency can help us achieve success in stable and deterministic environments, but as the world becomes increasingly VUCA and we face more unknowns and changes, taking the missions of seeking known answers becomes difficult. At the same time, we rely more than ever on the strength of our team to make success and achieve results.

A successful leader has the ability to develop and build high performance employees and teams, which includes allowing people take their own responsibilities, stimulating their desire for success and happiness, and supporting them to overcome cognitive barriers and ultimately achieve win-win results. This is also the process of leaders opening heart and will, taking on respect, trust, and curiosity and finally become the heroes of their own.

控制和追求效率可以帮助我们在稳定和确定的环境中取得成功，然而当世界变得越来越VUCA，我们面对更多的未知和变化的时候，寻求已知的答案变得愈发困难。于此同时我们比以往都更加地依赖团队的力量去实现和达成结果。

一个成功的领导者有能力发展和构建强有力的员工和团队，这里面包含着给予下属空间来为他们自己负责，激发下属渴望成功实现幸福的动能，并支持他们穿越认知的障碍，最终实现共赢。这个过程也是领导者自身打开自我，带着尊重、信任、好奇成为更好的自己的过程。

Objective

Outline

Module 1 What is coaching and why we need coaching?
什么是教练以及为什么我们需要教练技术？

• What is coaching? 什么是教练?
• The role of a coach教练的角色
• The difference between coaching and management教练和管理的区别
• Why using coaching skills为什么使用教练？

Module 2 Four Basic Attitudes of Coaching
教练的四个基本基石

• The Cognitive Process of People : DIE Model 介绍认知模型
• Four Basic Attitudes of Coaching四个基本态度
• Respect 尊重
• Trust 信任
• Curiosity 好奇
• (Reduce Negative ) Judgement 减少负面评判

Module 3 Core Competences of Coaching
核心的教练技术学习

• Effective Listening Skills 有效聆听
• 3 Levels of Listening 三层倾听
• 4 Listening Channels: CARE Model 倾听的四个频道：CARE 模型
• Asking提问
• Open ended and closed ended questions开放式问题和封闭式问题
• Box Theory & 7 types of powerful questions盒子理论&问题的七个类型
• Feedback有效反馈
• IIU Model 有效反馈的IIU模型

Module 4 GROW Model - The Master Key to Coaching Subordinates
辅导下属的万能钥匙GROW模型

• Introduction of GROW GROW模型介绍
• Comprehensive exercises: Handle with difficult situations综合练习: 困难情境练习
• Action Plan行动计划

Who should attend

This workshop is highly recommended for all level leadership; business owners, directors, managers, supervisors, team leaders, and professionals.

各个层级的管理者都适合参加 包括企业主、董事、经理、主管、团队领导和专业人士

Methodology

The workshop uses learner-centered teaching methods and is designed with numerous activities and exercises. It employs various learning approaches, such as group exercises, trainer feedback, exercise observation, to assist participants in understanding and mastering coaching skills.

工作坊使用以学员为中心的教学法，设计了很多活动和练习，通过小组练习，导师反馈，学员观察等多种学习方式帮助学员理解和掌握教练的技术

Sophie Liu's Profile

Sophie has 15 years of experience in organization and learning development in top Fortune 500 companies across various industries. Since 2018, she has been expatriated by Shell to lead organization and learning development in Southeast Asia, covering markets in Singapore, Malaysia, Thailand, South Korea, Vietnam, the Philippines, and has represented APAC joining various global leadership development and organization development and transformation projects. Sophie is proficient in English and Mandarin and can design and implement leadership programs and management courses bilingually. The topics cover from strategic thinking, digital transformation, innovation, channel management to agile leadership, cross-cultural leadership, leader as a coach, and high-performance team building etc.

Sophie is the founder of Seeding Asia, CO-ACTIVE ® Coach, certified coach of Leadership Circle Profile , certified trainer of Personal Soft Skills by Schouten and certified trainer of Strengths Deployment Inventory® and Situational Leadership® . She is also awarded Certificate in Organizational Development by International Association of Organization and Leadership. She has a strong background in business models and business operations. During her expatriation, she led organization and learning development in multiple Southeast Asian countries, which included organization diagnosis, culture transformation, leadership and professional business capabilities development and building senior leadership team.

Sophie holds a bachelor's degree in Computer Science from Huazhong University of Science and Technology and a master's degree in Business Management from Shanghai Jiao Tong University. She has also completed an exchange program at the Lyon Business School in France.

Training Topics:

Leadership: Leaders as a coach, Cross-Cultural Leadership, Building High-Performance Teams, The Secret of Success - Developing Sharp People Skills, Personal effectiveness, Time Management ,Non-Authority Influence ,New Managers - Successful Transition from Individual Contributor to Team Leader
Business professional capability: Value selling, indirect channel management, digital transformation, innovation capability building.


Sophie拥有15年顶尖500强公司跨国跨行业组织与学习发展经验，18年起被壳牌外派新加坡负责东南亚组织与学习发展工作，覆盖新加坡、马来西亚、泰国、韩国、越南、菲律宾等多个亚太市场，并代表APAC参与全球多个领导力发展和组织发展重组项目。刘老师可以流利的用英语和华语为客户设计并实施领导力项目及管理课程，主题涵盖战略思维、数字化转型、创新思维、敏捷领导力、跨文化领导力、教练式领导力、高绩效团队打造等。

Sophie 是Seeding Asia 创始人，Co-active 共创式教练，全景领导力®认证教练，思腾软技能认证培训师，SDI动机个人优势®认证培训师，情境领导®认证培训师以及IAOL线上组织发展认证顾问。她有扎实的业务模式和商务运作背景。在新加坡工作期间，领导东南亚多个国家的组织及学习发展工作，完成了0-1体系搭建，涵盖组织诊断、领导力、专业商务能力以及团队有效性方案设计与实施。

Sophie毕业于华中科技大学计算机本科，上海交通大学企业管理硕士，曾在法国里昂商学院交换。

Sophie的培训擅长领域有：

领导力类：教练式领导力、非职权影响力，成功的秘诀：识人， 纵向领导力、跨文化领导力、个人效能提升训练、定制领导力提升项目

教练类：一对一教练、团队凝聚工作坊、高管融合工作坊、职业发展

引导类：团队引导工作坊、行动学习